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Draw the Line

Ellen McGirt

Episode 1: The lines we draw

Business

Kate Watts|Commentary

The design-led business advantage: prioritizing the customer experience

Observed

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Jobs

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*ੈ✩‧₊˚Looking for inspiration? Give the gift of insight.📚*ੈ✩‧₊˚📖 Discover the best books for designing a better life. ✰ Explore our bookshop today! ✧.* Looking for inspiration? Give the gift of insight.✰♡ Discover the best books for designing a better life. 📖 Explore our bookshop today! ✧.*

Design Juice

Rachel Paese|Design Juice

Tricia Robson on how The Met’s Audience Engagement teams collaborate to engage 6.3 million visitors

And why the goal isn’t a “right” way to see art, but an invitation to connect with themselves and each other

Arts + Culture

Ellen McGirt|Books

“What book made you a better designer?”

Your summer reading list

US Performance Review illustration by Gina Bae

Civic Life

Ashleigh Axios|Commentary

Performance review: United States of America

Review period: 1776–2026

Podcasts

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Ellen McGirt

Design As Governance

Audio

Lee Moreau

Design As S1E5: Citizenship Part 1

Audio

Lee Moreau

Design As S1E6: Citizenship Part 2

Ellen McGirt

The Supreme Court case Louisiana v. Callais gutted the Voting Rights Act and rewrote the rules of American democracy. Draw the Line spends ten episodes telling the inside story of Louisiana’s fight over power, maps, and who gets left off them. As goes Louisiana, so goes the rest of the country. Who’s fighting for your vote? First episode drops … Continued

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Newsletters

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The Observatory Newsletter

Ellen McGirt