
Michael Bierut, Jessica Helfand|Audio
March 30, 2016
Crowd Control
This week, Jessica and Michael discuss public projects from the New Zealand flag referendum to the mishap that was Tay—Microsoft’s “bizarrely optimistic experiment” with a bot whose persona was informed by the biliousness of Twitter. Tay was “an example of bad design,” as interaction designer Caroline Sinders wrote.
Thanks to Stumptown Coffee Roasters for sponsoring this episode.
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Observed
By Michael Bierut & Jessica Helfand