Michael Bierut + Jessica Helfand | Audio

S4E4: Ben Watson

Ben Watson is the chief creative officer of Herman Miller. What do they consider when they create furniture and workspaces for their clients?
So you might think that, oh, I'm thinking about my providing them with the right ergonomic chair and accessories to actually give them good physical support if they are doing seated computer-driven tasks work for many hours a day. That's really important, to attend to the physical needs of someone.

But it's not only that, we talked about spiritual and emotional needs as well. And so what does it mean to feel secure in your workplace? Do I have an opportunity to have a private conversation with a loved one when I need to make that phone call? Do I have an opportunity to have signs that say I belong here?

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Posted in: Design of Business | Business of Design

Michael Bierut + Jessica Helfand Jessica Helfand, a founding editor of Design Observer, is an award-winning graphic designer and writer. A former contributing editor and columnist for Print, Eye and Communications Arts magazine, she is a member of Alliance Graphique Internationale and a recent laureate of the Art Director’s Hall of Fame. Jessica received both her BA and MFA from Yale University where she has taught since 1994. In 2013, she won the AIGA medal.

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