Executives often get praise for their decisiveness, but Amatullo says that, in today's business climate, leaders need to adopt a “design attitude.” Here are the five dimensions of a design attitude:
The first one is empathy. We really work with design students around this notion of empathy.
The second one is creativity — being able to look at the novel.
The third one is engagement with aesthetics, and thinking about a multisensorial environment.
The fourth one is ambiguity tolerance.
Number five is connecting multiple perspectives — the divergence we talk about a lot in design thinking methods.
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