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High Maintenance

More than a decade after Michael wrote Innovation Is the New Black, innovation is still the new black, from design studios to classrooms to President Obama celebrating innovators at the White House.

But what about the people who keep things going?

On this episode, Michael and Jessica talk about why we need to value maintainers, inspired by a conference that celebrated Maintainers from engineers who kept the Erie Canal open to Mary Poppins.

Also mentioned:

Thanks to the Porto Design Summer School for sponsoring this episode.

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By Michael Bierut & Jessica Helfand

Jessica Helfand is an artist and writer based in New England. A former critic at Yale School of Art and one of the founding editors of Design Observer, she is the author of several books on visual culture including Self Reliance, Design: The Invention of Desire, and Face: A Visual Odyssey. jessicahelfand.com

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