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Michael Bierut, Jessica Helfand|Audio

December 31, 2009

A Seat at the Table

Michael, who worked on the Hillary logo, looks beyond the presidential campaign to the need for design sensibility in governing. Since the shaky launch of healthcare.gov, the federal government has put digital strategists and UI specialists in place, but

Is there a big picture about how government communicates with citizens and the way that citizens make their needs and desires known to government that could be enhanced by design?…

Perhaps, Michael says,

What the U.S. government needs is a Cabinet-level design post, with design defined really broadly. A Secretary of Design. And it’s not just about making sure that the lawn signs all have the right typeface…

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