Chain Letters
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Lilly Smith|Interviews
Chain Letters: Richard Ting
Richard Ting, Global Chief Experience Officer at R/GA, continues our Chain Letters interview series.

Lilly Smith|Interviews
Chain Letters: Jessica Gaddis
This interview is part of a new Design Observer series, Chain Letters, in which we ask leading design minds a few burning questions—and so do their peers, for a year-long conversation about the state of the industry.

Lilly Smith|Interviews
Chain Letters: Steven Heller
“Design is a profession that has grown out of its stereotypes.”
Lilly Smith|Interviews
Chain Letters: Chelsea Mauldin
“Most broken government systems are not designed—they accrete, bits and pieces stuck on to address problems.”

Lilly Smith|Interviews
Chain Letters: Dian Holton
"As designers, we are problem-solvers, visionaries, and teachers," says Holton. "It’s important for us to be empathic and proactive in learning about our audience, so that we can provide meaningful experiences. This means getting to …

Lilly Smith|Interviews
Chain Letters: Rhea Combs
“I believe art has many functions, and one of them is to interrogate the status quo.”
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