Michael Bierut, Jessica Helfand|Audio
December 31, 2009
S5E8: Todd Waterbury
Todd Waterbury is chief creative officer of Target.
Waterbury has seen Target through the launch of owned brands such as Cat & Jack, a line of children’s clothing that grew into a $2 billion business in a year, and Smartly, a line of household essentials that is meant to be affordable without compromising on design or efficacy. When talking about Smartly, he talked how consumers balance desire and reality:
I think that there’s always a relationship between an initial emotional expectation that you have looking at an object or seeing something and the expectation of what might be necessary to have that in your life. And when you then see that object in relation to the price, the surprise is the fact that it is available in a way where you feel like you can have it.
Subscribe to The Design of Business | The Business of Design on Apple Podcasts, Spotify or your favorite podcast app.
The Design of Business | The Business of Design is recorded at the Yale School of Management.
A big thanks to our sponsor, Facebook Design.
Observed
View all
Observed
By Michael Bierut & Jessica Helfand
Related Posts
Draw the Line
Audio
BONUS: Live from Essence Fest – The Work Gets Personal
Draw the Line
Audio
BONUS: Live from Essence Fest – The Accounting
Business
Audio
S13 E8 DB|BD at Aspen: Eric Ries Would Like to Apologize
Business
Audio
S13 E7 DB|BD at Aspen: Proactivity is the Key to Survival With Edelman’s Dave Fleet AI
Subscribe to The Observatory
Related Posts
Draw the Line
Audio
BONUS: Live from Essence Fest – The Work Gets Personal
Draw the Line
Audio
BONUS: Live from Essence Fest – The Accounting
Business
Audio
S13 E8 DB|BD at Aspen: Eric Ries Would Like to Apologize
Business
Audio
Jessica Helfand is an artist and writer based in New England. A former critic at Yale School of Art and one of the founding editors of Design Observer, she is the author of several books on visual culture including Self Reliance, Design: The Invention of Desire, and Face: A Visual Odyssey.