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S4E4: Ben Watson

Ben Watson is the chief creative officer of Herman Miller. What do they consider when they create furniture and workspaces for their clients?

So you might think that, oh, I’m thinking about my providing them with the right ergonomic chair and accessories to actually give them good physical support if they are doing seated computer-driven tasks work for many hours a day. That’s really important, to attend to the physical needs of someone.

But it’s not only that, we talked about spiritual and emotional needs as well. And so what does it mean to feel secure in your workplace? Do I have an opportunity to have a private conversation with a loved one when I need to make that phone call? Do I have an opportunity to have signs that say I belong here?

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By Michael Bierut & Jessica Helfand

Jessica Helfand, a founding editor of Design Observer, is an award-winning graphic designer and writer and a former contributing editor and columnist for Print, Communications Arts and Eye magazines. A member of the Alliance Graphique Internationale and a recent laureate of the Art Director’s Hall of Fame, Helfand received her B.A. and her M.F.A. from Yale University where she has taught since 1994.

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