Michael Bierut, Jessica Helfand|Audio
December 18, 2018
S5E12: Dmitri Siegel
Dmitri Siegel is vice president of global brand at Sonos, which has opened stores to showcase their wireless speaker systems.
Before Sonos, Dmitri Siegel was an executive at Patagonia, where he worked to distinguish the environmentally conscious company from other companies’ attempts to broadcast their corporate social responsibility efforts. When he arrived at Patagonia, Siegel says,
they were doing the right thing but they weren’t actually being recognized for it because of the rise of greenwashing.…Their commitment as a company is unquestionable, the product development cycle was all around environmental impact of their of their product and supply chain, but they really weren’t breaking through in the culture.…
And in their customer research, they found
that really people weren’t finding out about the environmental mission till like two, three, four years into their relationship with Patagonia. It would be like, you’d get a catalog three years later and then go, “You know, they are really doing the right thing here,” and all we did was say, let’s make that the very first thing that you learn about Patagonia and just focus and sharpen the message.
Subscribe to The Design of Business | The Business of Design on Apple Podcasts or your favorite podcast app, or follow us on Spotify or SoundCloud.
The Design of Business | The Business of Design is recorded at the Yale School of Management.
A big thanks to our sponsor, Facebook Design.
Observed
View all
Observed
By Michael Bierut & Jessica Helfand
Related Posts
Design of Business | Business of Design
Ellen McGirt|Audio
S11E10: Activism in AI with Google’s Ovetta Sampson
She the People
Aimee Allison|Audio
But Joy Cometh ft. L’Oreal Thompson Payton, Maya Wiley, & the DNC
Design of Business | Business of Design
Jessica Helfand|Audio
S11E9: What’s Love Got to do with Business with Jorge Fontanez
She the People
Aimee Allison|Audio
She the People with Aimee Allison, a new podcast from Design Observer
Related Posts
Design of Business | Business of Design
Ellen McGirt|Audio
S11E10: Activism in AI with Google’s Ovetta Sampson
She the People
Aimee Allison|Audio
But Joy Cometh ft. L’Oreal Thompson Payton, Maya Wiley, & the DNC
Design of Business | Business of Design
Jessica Helfand|Audio
S11E9: What’s Love Got to do with Business with Jorge Fontanez
She the People
Aimee Allison|Audio